My hotel room had roaches! I was horrified!! I contacted the front desk, a Hispanic lady told me that “ the weather” was the reason for roaches. This made no sense to me. But that she could send Maintenance to exterminate. When the maintenance guy got there, he said that this is an ongoing problem at the property. I spoke with the general manager today. She really didn’t give a damned pretended she’d never had these complaints. Even after I showed multiple videos of the pest crawling in my room & fridge. Compensation 10,000 points towards my envoy account. 
Snowflakes ❄️
家庭出遊
入住於2025年01月
4.7
很棒
評價於:2025年01月16日
It's in a strategic location just 5 mins walk to the Galleria. Room was fine for a small family but the window are facing corridors and people can peeps into the room or living area if the curtains are not tightly close. Breakfast is simple. Overall.l, i will recommend with the price.
118518****
家庭出遊
入住於2025年10月
4.7
很棒
評價於:2025年11月03日
空間開闊,房間內有客廳和廚房,可以做菜,適閤家庭出遊。
M49314****
家庭出遊
入住於2025年04月
3.0
評價於:2025年07月01日
酒店位置好,周邊環境安全,交通及購物很方便,房間設施比較陳舊。
訪客用戶
獨自出遊
入住於2024年05月
4.5
很好
評價於:2024年05月14日
Staff were generally friendly. Very strict about going to the general pantry/breakfast area to even take a look at whats already displayed if it is not yet breakfast hours. Room was very spacious. Great cost for a hotel near our convention area at the Westin Galleria.
Maati
獨自出遊
入住於2024年12月
4.5
很好
評價於:2024年12月15日
Nice lady at front desk
Nice breakfast
Good housekeeping service
Hotel and rooms need update and refurbishement
166084****
商務出差
入住於2025年05月
5.0
超讚
評價於:2025年05月14日
酒店位置不錯,早餐還可以,值得推薦!
訪客用戶
家庭出遊
入住於2024年12月
2.7
評價於:2025年01月08日
Old facilities, not very clean.
planetsnn
商務出差
入住於2024年10月
3.5
評價於:2024年10月14日
The location is excellent, few minutes away from the upscale mall The Galleria in River Oaks and also near many highways and restaurants. There is also on-site parking for a fee (about 18 bucks a day) However, the facility is dated and the staff isn't too helpful. There were some creepy characters and some halls smelled like ****. I definitely didn't sleep very comfortably. There are much better options nearby for a bit more. This propoerty has a bad vibe.
訪客用戶
商務出差
入住於2024年12月
1.7
評價於:2024年12月20日
No me gusto el lugar avía muchas personas ***************** no me gusto nada no me senti segura ahi
訪客用戶
商務出差
入住於2025年05月
2.0
評價於:2025年05月27日
My hotel room had roaches! I was horrified!! I contacted the front desk, a Hispanic lady told me that “ the weather” was the reason for roaches. This made no sense to me. But that she could send Maintenance to exterminate. When the maintenance guy got there, he said that this is an ongoing problem at the property. I spoke with the general manager today. She really didn’t give a damned pretended she’d never had these complaints. Even after I showed multiple videos of the pest crawling in my room & fridge. Compensation 10,000 points towards my envoy account. 
Snowflakes ❄️
家庭出遊
入住於2025年01月
4.7
很棒
評價於:2025年01月16日
It's in a strategic location just 5 mins walk to the Galleria. Room was fine for a small family but the window are facing corridors and people can peeps into the room or living area if the curtains are not tightly close. Breakfast is simple. Overall.l, i will recommend with the price.
118518****
家庭出遊
入住於2025年10月
4.7
很棒
評價於:2025年11月03日
空間開闊,房間內有客廳和廚房,可以做菜,適閤家庭出遊。
M49314****
家庭出遊
入住於2025年04月
3.0
評價於:2025年07月01日
酒店位置好,周邊環境安全,交通及購物很方便,房間設施比較陳舊。
訪客用戶
獨自出遊
入住於2024年05月
4.5
很好
評價於:2024年05月14日
Staff were generally friendly. Very strict about going to the general pantry/breakfast area to even take a look at whats already displayed if it is not yet breakfast hours. Room was very spacious. Great cost for a hotel near our convention area at the Westin Galleria.
Maati
獨自出遊
入住於2024年12月
4.5
很好
評價於:2024年12月15日
Nice lady at front desk
Nice breakfast
Good housekeeping service
Hotel and rooms need update and refurbishement
166084****
商務出差
入住於2025年05月
5.0
超讚
評價於:2025年05月14日
酒店位置不錯,早餐還可以,值得推薦!
訪客用戶
家庭出遊
入住於2024年12月
2.7
評價於:2025年01月08日
Old facilities, not very clean.
planetsnn
商務出差
入住於2024年10月
3.5
評價於:2024年10月14日
The location is excellent, few minutes away from the upscale mall The Galleria in River Oaks and also near many highways and restaurants. There is also on-site parking for a fee (about 18 bucks a day) However, the facility is dated and the staff isn't too helpful. There were some creepy characters and some halls smelled like ****. I definitely didn't sleep very comfortably. There are much better options nearby for a bit more. This propoerty has a bad vibe.
訪客用戶
商務出差
入住於2024年12月
1.7
評價於:2024年12月20日
No me gusto el lugar avía muchas personas ***************** no me gusto nada no me senti segura ahi
Residence Inn Houston by the Galleria
(Residence Inn Houston by the Galleria)附近飯店推薦
訪客用戶
商務出差
入住於2025年05月
Snowflakes ❄️
家庭出遊
入住於2025年01月
118518****
家庭出遊
入住於2025年10月
M49314****
家庭出遊
入住於2025年04月
訪客用戶
獨自出遊
入住於2024年05月
Maati
獨自出遊
入住於2024年12月
166084****
商務出差
入住於2025年05月
訪客用戶
家庭出遊
入住於2024年12月
planetsnn
商務出差
入住於2024年10月
訪客用戶
商務出差
入住於2024年12月
訪客用戶
商務出差
入住於2025年05月
Snowflakes ❄️
家庭出遊
入住於2025年01月
118518****
家庭出遊
入住於2025年10月
M49314****
家庭出遊
入住於2025年04月
訪客用戶
獨自出遊
入住於2024年05月
Maati
獨自出遊
入住於2024年12月
166084****
商務出差
入住於2025年05月
訪客用戶
家庭出遊
入住於2024年12月
planetsnn
商務出差
入住於2024年10月
訪客用戶
商務出差
入住於2024年12月